West Valley Quilting Shipping Policy

Last Updated: September 30, 2025

We are committed to getting your quilting supplies to you quickly and safely. This Shipping Policy explains how and when your orders will ship.

Processing Time

Orders are processed within 2–3 business days after payment is received. Processing time does not include weekends or holidays. During busy seasons, processing may take slightly longer.

Shipping Methods & Rates

We ship using USPS and UPS. Shipping rates are calculated at checkout based on order weight, size, and destination. From time to time, we may offer flat-rate or free shipping promotions, which will be clearly stated on our website.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery windows are provided at checkout but are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this link to monitor your package’s progress.

International Shipping

At this time, West Valley Quilting ships within the United States only. We do not offer international shipping.

Damaged or Lost Packages

If your package arrives damaged, please contact us immediately at info@westvalleyquilting.com with photos of the damage. If your package is lost in transit, please reach out to us so we can assist with filing a claim and arranging a replacement if applicable.

Questions

If you have any questions about shipping or special requests, please contact us at info@westvalleyquilting.com.